Skills
Appointment Setter and Scheduler
2-5 Years
Customer Service Representative
2-5 Years
Administrative Task
6 Months to 1 Year
Experience highlights
Partnership Coordinator & Driver Support
Ridein Technologies Inc.
·
December/2025
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Present
During my time at RideNRoll, I supported driver applicants throughout the onboarding process by handling phone calls, emails, and SMS follow-ups. I reviewed onboarding documents, tracked application progress, answered applicant inquiries, and maintained accurate records. I also coordinated with internal teams, followed up on pending requirements, and helped applicants complete the onboarding process as efficiently as possible while providing excellent customer service.
Customer Service Representative II
VXI GLOBAL HOLDINGS INC
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October/2023
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Present
During my time at VXI Global Solutions, I supported Comcast Business customers by providing technical support and billing assistance. I troubleshot internet, phone, TV, and networking issues, resolved billing inquiries, documented customer interactions, and scheduled technician visits when issues could not be resolved remotely. I also ensured customers were informed throughout the process while delivering professional and efficient service.
