Skills
Customer & Administrative Support
5-10 Years
Chat support
5-10 Years
Calendar Management
5-10 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
Records Management
2-5 Years
Client Communication
5-10 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Airbnb
1-2 Years
Google Workspace
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
5-10 Years
Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant
5-10 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
*Administrative Support -
5-10 Years
Experience highlights
Executive Virtual Assistant
Executive Virtual Assistant - Business Consulting Firm
·
April/2026
–
/
Provide executive and administrative support for business operations. Manage communications, scheduling, documentation, and client-related tasks while coordinating multiple priorities.
E-Commerce Customer Support
One Deal LLC
·
June/2021
–
Present
Provided customer service through phone, email, and chat. Resolved customer concerns and coordinated with team members to improve customer experience and order processing.
Administrative Assistant & Rental Property VA
Unwind MNC LLC
·
February/2021
–
Present
Managed tenant communication, booking coordination, scheduling, and administrative tasks. Handled records management, property documentation, and virtual assistance to clients.
E-Commerce Executive Assistant
Flatworld Philippines
·
August/2017
–
Present
Supported e-commerce operations and product listings. Handled customer inquiries via email and chat, assisted with orders, tracking, refunds, and maintained high customer satisfaction.
Seasonal Customer Service Agent
Convergys
·
August/2016
–
Present
Provided customer service support through phone, email, and chat channels. Resolved customer concerns while maintaining service quality standards.
