General Virtual Assistant

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Focused on delivering consistent and professional work for every assignment. Keen to details and adapts quickly to any changes for betterment.

Skills & Experience

Skills

Office and Administration > Data Entry 1-2 Years

General Accounting and Auditing 2-5 Years

Customer Support > Customer Service > Payment Processing and Billing concerns 2-5 Years

Experience highlights

Billing and Customer Relations Services

Cebu Landmasters Inc · November/2022 – /

Handling past-due and delinquent accounts through email, call, and text
Handling customer's payment plan arrangements to update their accounts
Responsible for handling customer inquiries and concerns, ensuring the provision of top-tier customer service
Generate customer's Statement of Account and Ledger SAP system.
Conduct Account Reconciliation
Conduct Bank Account Reconciliation

Data Entry and Customer Services

Tech Mahindra (BPO) · March/2021 – Present

Dealing with the customer’s order
Keying in the information to the system
Checking and validating the shipment & invoices (found incorrect information send an email to the origin to correct the information and to reimage the invoices)

Operations Audit Specialist

Prince Retail Group of Companies · March/2018 – Present

Do Physical count and stocks inventory in the store.
Conducts thorough checking and review of compliance of the stores with the company’s policies and procedures.
Prepare draft report of the results of the audit engagement based on gathered information and evidence.
Conduct Exit Meeting to Store Operation Manager and Department Heads.
Do Cash Count to all funds and cash equivalents.
Observed and checked the actual process of Wall-to-Wall Pcount Inventory in the Store.
Auditing how employee inter

Auditor

Evo Ventures Group of Companies · January/2017 – Present

Conduct spot audit weekly of Petty cash and Official Receipt.
Checks scraps and spoilage weekly during my spot audit.
Conduct monthly inventory in-store & warehouse as per management.
Do variance recon and discuss variances with the Store manager, kitchen head, and bar assign.
Do weekly and monthly observations, suggestions/recommendations, and action plans for the store improvement.

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