Skills
Customer Support > Sales Support
1-2 Years
Calendar & Email Management , Data Entry & Document Preparation, CRM & Project Management Tools (e.g., Trello, Asana, HubSpot)
Less than 6 Months
Experience highlights
Relationship Sales Officer
Eastwest Bank
·
August/2024
–
Present
Detail-oriented and customer-focused Bank Service Officer with strong experience in handling daily banking operations, assisting clients with financial transactions, and ensuring excellent customer service. Skilled in account management, cash handling, compliance with banking regulations, and resolving customer concerns efficiently. Known for accuracy, integrity, and the ability to build positive client relationships while supporting branch performance goals.
Service Officer
BDO Network Bank
·
February/2011
–
Present
Results-driven Bank Service Officer with proven experience in delivering high-quality financial services, managing customer accounts, processing transactions, and ensuring compliance with banking policies and audit requirements. Adept at cross-selling bank products, resolving complex client concerns, and maintaining strict confidentiality. Committed to operational excellence and customer satisfaction.
Customer Service Associate
BDO Network Bank
·
October/2006
–
Present
Customer-focused Bank Customer Service Associate with proven experience in handling financial transactions, resolving client inquiries, and promoting banking products. Skilled in delivering efficient service, maintaining accuracy in cash handling, and ensuring compliance with banking regulations. Known for strong communication, problem-solving abilities, and building positive customer relationships to enhance satisfaction and loyalty.
Sales Associate/ Cashier
Dela Pena pawnshop
·
April/2006
–
Present
Dedicated and trustworthy Sales Associate/Cashier with experience in pawnshop operations, handling cash transactions, evaluating items, and assisting customers with loan and retail services. Skilled in maintaining accurate records, ensuring secure handling of valuables, and delivering excellent customer service in fast-paced environments. Known for honesty, attention to detail, and ability to build customer trust.
