Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Reliable and detail-oriented customer service professional with 7+ years of experience in admin support, data entry, and client communication.

Skills & Experience

Experience highlights

Customer Service Representative

Genpact Philippines · August/2022 – Present

Answering phone calls in a professional and prompt manner
Maintaining customer’s account and making changes if necessary
Processing requests such as balance transfers, fee waivers, product
transfers, credit balance refunds etc
Providing accurate information regarding credit card rates, fees,
balances and activities
Assisting customer in navigating online banking
Responding to customer complaints and resolving their issue

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