Customer Service Representative

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

My strengths are communication, patience, adaptability, problem-solving, and providing excellent customer service. I am good at listening to customers, understanding their needs, handling concerns professionally, and finding effective solutions.

My expertise includes customer service, virtual assistance, travel coordination, email and chat support, booking assistance, and administrative tasks. I am also a fast learner, comfortable using different tools and systems, and able to work independently while maintaining accuracy and productivity.

I believe my biggest strength is my commitment to helping customers and making sure they feel heard, valued, and well-supported.

Skills & Experience

Skills

Cusstomer service representative 2-5 Years

Communicate, Center Agent, Editing, Leadership ,Teamwork,Problem Solving Technical skills, Adaptability 2-5 Years

Account Management 2-5 Years

Customer Retention 2-5 Years

Professional Communication 5-10 Years

Customer Relationship Management 5-10 Years

Multitasking & Time Management 5-10 Years

Inbound & Outbound Calling 5-10 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years

Data Entry / Documentation 5-10 Years

Customer Service / Client Support 5-10 Years

• Technical Troubleshooting 2-5 Years

Experience highlights

CSR- Disability Benefits

Canadian Benefits Association · February/2026 – Present

Conducted outbound calls and assisted clients with disability benefit applications and tax assessments. Handled inquiries professionally while maintaining confidentiality.

CSR- Travel Agent

GI Philippines Corp. · May/2025 – Present

Assisted clients with travel bookings, reservations, and itineraries. Coordinated arrangements and resolved booking issues while maintaining positive client relationships.

CSR- Roadside Assistance

Collective Solutions · September/2023 – Present

Answered inbound calls for roadside emergencies. Gathered customer information and coordinated dispatch services. Handled concerns professionally during stressful situations.

CSR- Retention

AFNI Philippines · April/2021 – Present

Handled inbound calls for account cancellations and subscription changes. Identified concerns and provided retention solutions through empathetic communication.

CSR- Telco

Fidelity Information Services · February/2018 – Present

Handled inquiries for mobile, internet, cable services. Processed account activations and upgrades. Resolved complaints and provided technical troubleshooting assistance.

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