Skills
Customer Support
10+ Years
Technical support
5-10 Years
MS Excel, MS Word, freshdesk, twilio, slack, chatra, google sheets
5-10 Years
Zendesk Software, Gorgias, Shopify
2-5 Years
Office and Administration > Google Forms, Data Entry, Google Docs, Google Sheets, Google Calendar, Basic Graphic Design
5-10 Years
General Virtual Assistant
Less than 6 Months
Experience highlights
Customer Support Representative
XSTANCE - First Class Store Ltd
·
December/2024
–
/
I am currently employed as a pay-as-you-go contractor. Where I am not paid by the number of hours I work, but by the number of tickets I solve.
Outbound Sales Representative
All Filters LLC
·
February/2024
–
Present
Worked with a list of leads provided; need to meet a daily quota of outbound calls made. In charge of acquiring new customers for a certain product.
Virtual Assistant
RoxFire Fitness
·
October/2023
–
Present
Admin tasks: respond to member concerns and requests via
chat/email. Created and maintained records of membership details and records
Account Manager
Flagship One Inc.
·
May/2023
–
Present
Managed customer accounts, maintaining records. Engine computer sales.
Supervisor, Training Department
CONCENTRIX (former CONVERGYS)
·
July/2022
–
Present
Collaborated with clients and other stakeholders when it came to training needs & concerns.
