Customer Support

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Customer Support wizard

Skills & Experience

Skills

Can do multi tasking 5-10 Years

Technical support Less than 6 Months

Microsoft Office 1-2 Years

Email Handling 1-2 Years

Call Handling 1-2 Years

outlook 1-2 Years

Experience highlights

Compass Agent

Wipro Philippines · February/2023 – Present

Managing Back Office Non- Voice Queue.
Ensuring timely reporting of various scope.
Prepare assign cases, alert, emails to current present agents.

Customer Support Associate

Wipro Philippines · April/2019 – Present

Responds to customer inquiries by understanding inquiry; reviewing
previous inquiries and responses; gathering and researching information;
verifying customers understanding of information and answer.
Explain services and special promotions to customers adhering to script,
Client and governments regulations

The Results

The Results · May/2018 – Present

Helping customers in diagnosing and repairing faults, Resolving
Network issues and Installing and Configuring Hardware and Software.

Customer Support Associate

Collabera Technologies Private Limited, Inc · October/2018 – Present

Answering phone calls and emails. Responding to customer questions
and complaints.

Customer Service Associate

LBC Express Inc · August/2015 – Present

Sell LBC products and sevices, and achieve sales targets through
acquiring new clients.
Manage, develop and maintain business relationship with existing and
potential clients.
Monitoring all the materials and supplies and see to it that there's
enough supply in the branch everyday such as receptacles, computer
receipts and other accountable forms.

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