Skills
Effective Communication
5-10 Years
Leadership & Management Skills, Planning ,& Organizing, critical thinking & problem solving, Teamwork & collaboration, Oral & written communication
5-10 Years
Time & Task Management
5-10 Years
Customer Service & Client Relations
6 Months to 1 Year
Data & Records Management:
6 Months to 1 Year
Technical Support / Troubleshooting
Less than 6 Months
Leadership & Team Collaboration
2-5 Years
Education / Tutoring (Mathematics)
2-5 Years
Operations & Administrative Management
6 Months to 1 Year
Experience highlights
Medical Records Reviewer
Ace Solutions
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November/2024
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•Reviewed and analyzed medical records for workers’ compensation cases, ensuring accurate identification of diagnoses, treatment timelines, and clinical details.
•Delivered timely and precise medical case documentation, supporting claims processing and compliance requirements.
High School Mathematics Teacher
St. Matthew College
·
August/2023
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Present
•Designed and delivered lesson plans in Algebra, Geometry, Trigonometry, Calculus, and Statistics, improving student performance and engagement.
•Organized and led math club activities, achieving a notable increase in student participation and enthusiasm for mathematics.
Technical Support Representative
Quantrics Enterprises Inc.
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February/2023
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Present
•Provided first-line customer support for Bell products and services, resolving technical issues through remote troubleshooting.
•Consistently achieved high customer satisfaction ratings by delivering efficient, user-friendly solutions.
Customer Support Representative
Alorica – Cubao
·
August/2022
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Present
•Supported United Healthcare members by addressing inquiries related to benefits, claims, billing, and coverage.
•Improved customer retention and satisfaction by resolving issues with accuracy and empathy.
High School Mathematics Teacher
NSDAPS
·
June/2019
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Present
•Developed and implemented curriculum-aligned lesson plans to support academic growth in mathematics.
•Mentored students to enhance problem-solving and analytical skills, contributing to improved test scores and academic outcomes.
