Freelancer

Verified

$5/hr

Message Bookmark

Outline

Looking for Freelance work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am an Information Technology graduate with four years of college education and a strong foundation in computer systems and technology. I have practical knowledge of web design and development using HTML, CSS, and JavaScript, which helped develop my analytical thinking, troubleshooting, and problem-solving skills.

I currently work as a Customer Service Representative at Foundever Philippines, assisting customers with inquiries, orders, account concerns, and product-related issues. This experience has strengthened my communication, multitasking, and customer service skills.

I believe my IT educational background, technical knowledge, and customer service experience make me a good candidate for this position. I am adaptable, detail-oriented, and eager to learn new technologies and contribute positively to your team.

Thank you for considering my application!

Skills & Experience

Skills

Customer Service Representative 6 Months to 1 Year

Communication and interpersonal - Sales and marketing - Time management and organizational - Technical - Problem-solving and adaptability. 5-10 Years

Google Workspace 5-10 Years

Microsoft Office Proficient 5-10 Years

IT & Technical Support Less than 6 Months

Software testing 2-5 Years

Active Directory Less than 6 Months

Software Troubleshooting 2-5 Years

Hardware Troubleshooting 2-5 Years

Experience highlights

Customer Service Representative – Amazon Retail Account

Foundever Philippines Corp. · April/2026 – /

Assist customers with Amazon retail inquiries regarding order status, delivery, returns, and refunds. Utilize CRM tools to document interactions and process requests. Resolve complex issues and collaborate with support teams.

IT Intern

Foundever Philippines Corp. · March/2025 – Present

Diagnosed and resolved hardware, software, and network issues. Supported IT staff with workstation setup and maintenance. Managed Active Directory tasks and executed software testing with bug tracking.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In