Executive & Operations VA | Helping Business Owners Stay Organized, Manage Customers & Keep Projects

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I support business owners and small teams by taking care of the day-to-day tasks that keep their business running smoothly. Whether it's managing customer inquiries, organizing schedules, tracking orders, coordinating projects, or helping with social media content, I make sure things stay organized and moving forward.

A LITTLE ABOUT MY EXPERIENCE
7+ years in customer service and sales support.
2 years supporting U.S. senior executives as an Executive Assistant.
Managed 4 UGC campaigns and coordinated with over 250 creators.
Experienced with Canva, CapCut, HubSpot, Salesforce, GoHighLevel, Slack, Microsoft Office, and Google Workspace.

Skills & Experience

Skills

Customer Support > Healthcare 2-5 Years

- Customer Service 5-10 Years

Marketing > Order Management 2-5 Years

• Executive & Administrative Support 2-5 Years

Calendar Management, Email Management, Travel Coordination, Microsoft Excel, Data Entry, Document Preparation, Expense Reporting 5-10 Years

Cold Calling 2-5 Years

Marketing > Telemarketing > Outbound Sales 5-10 Years

Servicenow 2-5 Years

Calendar 5-10 Years

Health Insurance Claims Specialist > Insurance Verification 2-5 Years

Cost Estimate > Microsoft Excel 5-10 Years

CRM > Salesforce 2-5 Years

Hubspot 2-5 Years

authorization 2-5 Years

Google Workspace 5-10 Years

Experience highlights

Executive Assistant

Accenture Inc. · July/2024 – Present

Provided executive-level administrative and operational support to senior leaders. Managed complex calendar scheduling, domestic and international travel coordination, expense reports, and special projects while maintaining confidentiality.

Sales Assistant & Order Manager

Accenture Inc. · June/2021 – Present

Managed end-to-end order processing for large-scale telecommunications projects. Coordinated with internal teams and external partners for timely order completion. Identified and resolved order issues, delays, and exceptions. Generated performance reports.

Customer Service Analyst (Healthcare Insurance Support)

The Results Companies · September/2018 – Present

Supported healthcare providers with member benefits and coverage details. Explained claims status and pre-authorization requirements. Managed high-volume inbound calls while maintaining HIPAA compliance and confidentiality.

Outbound Sales Associate

Teletransform Inc. · March/2017 – Present

Conducted high-volume outbound cold calls promoting topical pain creams and diabetic testing supplies. Identified customer needs and upsold products to increase revenue. Consistently achieved daily call quotas and sales targets.

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