Skills
Virtual Assistance
6 Months to 1 Year
Account Management Support
6 Months to 1 Year
Customer Service Representative
2-5 Years
Experience highlights
Customer Service Representative
TaskUs
·
July/2025
–
Present
Provided customer support via phone, chat, and email, resolving order, account, and delivery issues for customers, riders, and restaurant partners. Processed refunds and account adjustments, maintained accurate documentation, and consistently met quality and performance standards.
Account Manager
Telework PH
·
February/2024
–
Present
Managed client accounts and served as the main point of contact between clients and Virtual Assistants. Assisted with recruitment, onboarding, and training, monitored team performance, and collaborated with leadership to improve operations and ensure high client satisfaction.
Virtual Assistant
Telework PH
·
February/2023
–
Present
Supported an energy beverage distribution company by monitoring retailer inventory, coordinating stock replenishment, responding to distributor inquiries, managing executive calendars and travel arrangements, and performing administrative tasks to ensure smooth daily operation
