Skills
Customer Support > Chat Support
10+ Years
Office and Administration > Account Management
5-10 Years
Office and Administration > Google Docs
10+ Years
Office and Administration > Google Docs > Google Forms > Google Sheet > Google Mail > Google Drive > Google Meeting > Google calendar >
5-10 Years
Experience highlights
Underwriting Assistant
Gratus Inc
·
January/2022
–
/
- Handled solicitation and follow-up of renewal documents to ensure timely processing.
- Prepared documentation for Underwriters’ review (ACORD apps, supplements, loss runs,
valuation reports), ensuring completeness and accuracy.
- Rated, quoted, bound, issued, and maintained policies using multiple carrier portals
(Evanston, Nautilus, Western World, Crum & Forster, Shield Indemnity, District Cover).
- Drafted endorsements (policy changes, extensions, cancellations) for underwriter review.
Cashier and Gaming Assistant
JD Feeling Lucky Inc
·
January/2016
–
Present
- Accurately handled transactions (cash, credit, refunds, exchanges) through POS systems.
- Delivered high-quality customer service while aligning with company values.
- Assisted customers in finding preferred games and resolving concerns promptly.
- Enforced cleanliness and health policies during the COVID-19 pandemic.
- Fostered a collaborative and efficient working environment.