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Mikee D.

Administrative Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Throughout my experience, I have been responsible for evaluating various types of online content, making sound decisions based on company policies, and maintaining accuracy and consistency while handling sensitive information. This role has strengthened my attention to detail, critical-thinking abilities, decision-making skills, and ability to work efficiently in a fast-paced environment.

In addition to my content moderation background, I also have experience in customer service and dispatch operations, which has further enhanced my communication, problem-solving, multitasking, and organizational skills. I am adaptable, dependable, and committed to delivering quality work while meeting performance expectations.

Skills & Experience

Skills

- Customer Service 2-5 Years
Data Entry & Administrative Tasks Less than 6 Months
Content Moderation & Annotation 2-5 Years
Multitasking & Organization 5-10 Years
ClickUp Less than 6 Months
Microsoft Excel & Google Sheets Less than 6 Months
Office & Administration > Customer Service Representative 2-5 Years

Experience highlights

Dispatch Operations
Secur IT Guard · January/2026 – Present
Coordinated field operations, monitored shift coverage and patrol activities. Prepared incident and end-of-shift reports, maintained accurate records, and managed attendance and timekeeping for payroll processing.
Content Moderator
TaskUs · July/2021 – /
Review and assess user-generated content for compliance with platform policies and community guidelines. Identify and remove inappropriate or policy-violating content while maintaining consistent moderation standards.
Customer Service Representative
Alorica · July/2016 – Present
Handled customer inquiries and complaints via phone and online chat. Provided product information, processed orders and returns, and performed troubleshooting while maintaining professionalism.
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