Skills
Mortgage Document Review
1-2 Years
Loan Processing & Documentation
1-2 Years
Healthcare Associate
1-2 Years
Accounting > Claims Processing
1-2 Years
Customer Support > Healthcare
2-5 Years
Multitasking
2-5 Years
Web Development
Less than 6 Months
Document Management
2-5 Years
- Customer Service
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
AU Loan Processing
2-5 Years
Collections
2-5 Years
Java Programming
Less than 6 Months
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Loan Officer Assistant | NEXA Mortgage | 2023 - 2025
Less than 6 Months
Experience highlights
Loan Officer Assistant
NightOwl Consulting
·
July/2026
–
Present
Managed mortgage loan files, coordinated with borrowers and institutions for loan requirements, verified employment, completed URLA forms, and organized documents in mortgage systems.
Collections Representative
WNS Global Services/Funding
·
Feb/2025
–
Present
Managed customer overdue accounts using Jarvis tool, provided payment solutions including weekly/fortnightly plans and billing extensions to restore services.
Senior Associate
Omega Healthcare
·
May/2024
–
Present
Supported patients with cardiac rhythm devices by managing billing, explaining insurance coverage, resolving claim concerns with providers, and ensuring smooth billing processes.
Executive
Probecx
·
Mar/2023
–
Present
Managed post-closing loan processes, coordinated with title companies for closing packages, reviewed loan files in Encompass, and organized documents using Vesta.
Healthcare Executive
ResultsCX
·
Sep/2022
–
Present
Assisted patients by verifying insurance benefits, explaining coverage, managing claims processing, and resolving issues with insurance companies to minimize delays.
