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Jade Mae G.

Customer Support, Data Entry, Email Management

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and customer-focused professional with 5 years of experience in customer service and hospitality, including front-office operations in a 4-star hotel. Skilled in administrative support, email and calendar management, customer communication, data entry, document handling, and handling multiple tasks efficiently. Proficient in Microsoft Word, Excel, Outlook, email communication, and web-based systems. Highly organized, adaptable, and trustworthy, with strong communication skills and the ability to work independently in a remote environment.

Skills & Experience

Skills

English 10+ Years
Microsoft word 2-5 Years
Cost Estimate > Microsoft Excel 2-5 Years
Microsoft Outlook 2-5 Years
Multitasking & Time Management 2-5 Years
Systems 2-5 Years
Calendar & Appointment Management 2-5 Years
Virtual Administrative Support 2-5 Years
File & Document Management 2-5 Years
Chat & Email Support 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
Customer Service / Client Communication 5-10 Years
Data Entry / Documentation 2-5 Years
Scheduling & Coordination 2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years

Experience highlights

Virtual Administrative Support
Concentrix Inc. · January/2026 – Present
Provided email and chat support, file management, scheduling, and coordination using CRM/PMS systems.
Front-Office Operations
Plaza Inn Doha Hotel · April/2022 – Present
Managed front-office operations in 4-star hotel. Handled customer communication, appointment coordination, and administrative tasks.
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