Property Manager

Verified

$10/hr

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Outline

Looking for Freelance work (9 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am highly adaptable to change. During my 14 years in a Call Center, changes happen from time to time and those changes didn't affect my performance

Skills & Experience

Skills

Customer Support 10+ Years

Customer Support > Active Listening 10+ Years

Customer Support > Chat Support 10+ Years

Marketing > Real Estate Marketing 5-10 Years

Virtual Assistantan, Appointment Setter, Property Management 2-5 Years

Experience highlights

Resident Experience Manager

Mynd Management · March/2021 – /

- Oversee and provide guidance for our Resident Services Associates and Administrative Assistants for their assigned portfolio(s)
- Oversee daily property portfolio operations and tasks using a variety of technology platforms which may include completion of (or managing completion of); resident and owner communications, rent collections, notices to vacates, move-outs, deposit accounting, evictions, and non-renewals, renewals, administrative duties, and accounts payables - in accordance with obje

Complaints Officer

Telstra · July/2014 – Present

Cased managed customers moving home request and made sure their service is working to their satisfaction once they move to their new address.
Case managed customers complaints and made sure that our resolution is compliant with Telecommunications Ombudsman.

Billing Consultant

Telstra powered by Teletech · August/2013 – Present

Assisted customers with their account and billing concerns.

Customer Service Representative

Stream Global Services (formerly eTelecare Global Solutions) · November/2006 – Present

Assisted customers with their account, billing and technical issues and made sure that they’re resolved to their satisfaction.

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