Administrative Assistant/ Customer Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m the person customers never see, but they feel the difference I make. While I’m answering a worried customer with patience and warmth, I’m also keeping the schedules, records, and follow-ups running smoothly behind the scenes. I’ve spent over three years in customer support and admin work, so I know what a customer needs in the moment and what a team needs to keep everything in order. My Financial Management background gives me a sharp eye for detail, and I’m the one who notices the small things before they become big problems. Give me a task and I’ll see it through until it’s closed, with a smile you can hear in my replies.

Skills & Experience

Skills

CRM management 2-5 Years

Record Management 1-2 Years

Schedule Management 1-2 Years

~Data Entry 1-2 Years

- Customer Service 2-5 Years

Phone Communication 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Google Workspace 1-2 Years

Administrative Support, Financial Documentation, Accounts Payable & Receivable, Data Entry & Record Keeping, Customer Service Less than 6 Months

*Administrative Support - 1-2 Years

Experience highlights

Administrative Assistant

Lyndon's Ornamental Plant Trading · May/2025 – Present

Scheduled appointments and coordinated operational logistics. Handled high-volume communications and managed digital records in Google Workspace. Processed invoices and tracked expenditures.

Financial Management Intern

Enterprise Bank · Sep/2025 – Present

Maintained client documentation and financial reports in compliance with SOPs. Cross-verified customer profiles and records for data integrity and organized recordkeeping.

Technical Support Representative

VXI Global · Jan/2023 – Present

Handled high-volume inbound/outbound calls for international customers. Documented interactions in CRM, escalated complex issues, and met service-level targets.

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