IT Security/Helpdesk/Manager

Verified

$15/hr

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Outline

Looking for Full-Time work (1 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I'm your friendly IT Security/Helpdesk

Skills & Experience

Skills

IT Security, Helpdesk, ,Root Cause Analysis, AWS, Azure 10+ Years

Experience highlights

Senior IT Helpdesk/Security

Cloudtech · June/2018 – /

Hi, I am Nathaniel Lindo, I'm an ITIL Certified, as a technical chat support/helpdesk we are the frontline of support. We provide strong Customer Support and specialize in customer service ,responding to customers queries. I have a good understanding of SaaS development practices I have a strong English Communication Skills, adapt to the ITIL Best Practices tech savy and most importantly perform Incident ,Change Problem and Request Management .I have also experience in handling multiple chat and

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