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Erlyn B.

Customer Service Representative

Verified
$4/hr

Outline

Looking for Freelance work (8 hours/day) at $4/hour

Associate Degree

English proficiency Fluent

Professional Summary

TESDA certified Customer Service Representative proficient in communication and technology by providing the best customer service and satisfaction.

Skills & Experience

Skills

Customer service 5-10 Years
Communication Skills 5-10 Years
Team work and collaboration 5-10 Years
Google Suite 5-10 Years
Microsoft Office 5-10 Years

Experience highlights

Merchandiser
Walker Boutique · December/2014 – Present

Assisting and listening to customers needs on store and on call!

Up Selling the products of the company to reach the monthly target!

Implementing sales strategy leading to reaching my monthly sales targets!

Taking care of all the items inventory in weekly, monthly, yearly basis!

Reporting to the General Manager the sales performance everyday!

Receptionist
Nomer's Inn · April/2013 – Present

Greeting and welcoming guests and providing them with a positive first impression of the organization!

Directing guests and answering their questions!

Answering the telephone; taking and relaying messages; providing information to callers!

Scheduling appointments and maintaining appointment calendar!

Contributing to the team by accomplishing tasks as needed!

Complying with procedures, rules, and regulations on keeping a safe and clean reception area!

Cashier
Lopues Department Store · March/2005 – Present

Greeted customers upon their entry into the store and helped them with any questions and concerns!

Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register!

Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers!

Rang up customers swiftly and accurately in a busy general store environment!

Assisted customers with purchase questions, promotion concerns, defects,

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