Skills
Email Management
1-2 Years
Chat support and data entry.
1-2 Years
Customer care representative
1-2 Years
Credit Repair Specialist
1-2 Years
Experience highlights
Credit Specialist
got credit?
·
May/2022
–
Present
Answer calls and chats related to updates on credit reports, billing issues, and identification documents. Sort incoming emails while responding to client's inquiries. Maintain detailed records of client accounts in our database, including personal information, identification documents, portal access, and billing information, to ensure everything is prepared for processing disputes. Contact clients to collect monthly payments for our dispute services and update credit card information in our data.
Customer Service Representative
Legato Health Technologies
·
July/2021
–
Present
Answer calls from customers seeking verification on whether prior authorization is required for specific procedure codes. Create prior authorization requests based on the provided procedure code. Document all necessary details in our database, as this information is included in the medical documents reviewed by the medical reviewer.
Customer Care Representative
Optum Global Solutions
·
November/2020
–
Present
Answer calls from customers who need verification of health coverage, verification procedure codes, and authorization status. Create prior- authorization requests and provide claim status. Document necessary details such as procedure codes, as this will be included on the medical records once the medical reviewer begins to review the submitted documents by the provider for billing and claims.
Design Coordinator
Lica Managment Inc.
·
July/2015
–
Present
Monitor design projects and coordinate with the design head for design approval. Site visit to ensure approved design is applied on site.
Cad Operator
Cad Axis Production Services
·
April/2013
–
Present
provide drafting design services to our clients and handle both local and outsourced projects.
