Customer Service

Verified

$3/hr

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Outline

Looking for Full-Time work (40 hours/day) at $3/hour

Associate Degree

English proficiency Native

Professional Summary

Merly-is a strong-willed person, self-driven and compassionate in work. Willing to learn new things & adaptability to change for the better.

Skills & Experience

Skills

Time- management, Communication skills, Technical skills, Multi-tasker 6 Months to 1 Year

Experience highlights

Customer Service Representative-Healthcare account

Concentrix · May/2024 – Present

HEALTHCARE account
Handling inbound and outbound calls in healthcare account. Chat support, responding to patients inquiry. Email support, sending list of facilities and physicians. Appointment setter, update or change physician on file. Medication refill, refill and sending invoice charges and payments.

Technical Support/CSR-Telco account

Qualfon Phils. Inc · February/2024 – Present

Answering calls/inbound and outbound calls
Conduct troubleshot application hardware and software issues
Proficiency in Activation, Reactivation, Deactivation, Upgrade, Port In &Migration of the accounts
Knowledge of ticketing systems
Customer relationship management
Providing technical guidance to customers.

Quality Control Inspector

Yamashin Cebu Filter Mfg.Corp. · August/2010 – Present

QC is responsible for inspecting & monitoring the quality of incoming and outgoing products and then remove faulty items from the production line. QC recommends improvements to the production process to ensure quality control. QC tests and measure the product then document the findings.

Production Worker

PENTAX CEBU PHILS. CORP · November/2006 – Present

Operate machinery, assemble goods on a production line, inspect finished products to meet deadlines and able to work well with others.

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