Skills
Communication & Client Coordination
1-2 Years
Booking & Reservation Handling
6 Months to 1 Year
Multi tasking
5-10 Years
Chat support
2-5 Years
MS Office
5-10 Years
Interpersonal Skills
5-10 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
- Customer Service
5-10 Years
• Time Management
5-10 Years
Building Rapport and Trust skills
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Customer Service>Sales
5-10 Years
Relationship management
2-5 Years
Experience highlights
Payroll Data Encoder
EE Virtual Services.
·
June/2025
–
Present
Customer Service Agent
BaronFleet
·
October/2023
–
Present
Handled email support, bookings, reservations, complaints and feedback. Processed invoicing, updated guest information, assisted via chat and calls for scheduled trips globally.
Technical Service Representative
VXI Ph
·
March/2022
–
Present
Assisted customers with order tracking and placement. Processed refunds, credits and returns. Identified fraud issues and provided inbound/outbound call support.
Self-Employed
Solartronics Consumer Goods Trading
·
May/2021
–
Present
Entertained customers via phone and walk-ins. Monitored sales movement, placed orders for inventory, and visited site locations to address customer needs.
Relationship Manager
Cartrack Philippines
·
January/2020
–
Present
Sourced new clients and assisted with their needs. Maintained customer connections and delivered sales results while addressing customer concerns.
