Skills
Appointment Scheduling & Calendar Management
2-5 Years
Marketing > Telemarketing > Outbound Sales
5-10 Years
Email Outreach
5-10 Years
CRM management
5-10 Years
Business development
5-10 Years
~Data Entry
5-10 Years
- Customer Service
10+ Years
Lead Qualification
5-10 Years
Apollo.io
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
5-10 Years
Cold Calling
5-10 Years
Hubspot
5-10 Years
Customer Support > Chat Support > Email > Outbound sales > Inbound sales > Lead generation > Cold Calling > Retentions > Collections > Real Estate
5-10 Years
✔️Marketing > Appointment Setting
5-10 Years
Customer Service>Sales
5-10 Years
Experience highlights
Real Estate Virtual Assistant / Cold Caller / Appointment Setter
Harvest Properties
·
January/2026
–
/
Reviewed lead information and schedules daily. Made outbound calls to prospects using scripts. Built rapport with sellers and overcame objections. Set qualified appointments for agents and acquisition teams. Maintained CRM records.
Real Estate Virtual Assistant / Digital Marketing Specialist
Fathom Realty
·
January/2019
–
Present
Provided administrative, marketing, and client communication support for US real estate clients. Managed high-volume data entry across multiple CRM systems. Organized lead pipelines and followed up with prospects, agents, and buyers.
Real Estate & Home Improvement Virtual Assistant
Aspire LLC
·
January/2017
–
Present
Prospected and qualified leads via cold calls, SMS, and email for real estate and home improvement clients. Scheduled appointments and managed calendars. Built contact databases and documented conversations. Crafted targeted outreach scripts.
Customer Service Representative
T-Mobile UK 247
·
January/2012
–
Present
Managed high volume of customer inquiries. Investigated concerns and identified solutions. Documented interactions and account changes. Maintained customer satisfaction rating above 95%.
Customer Service Representative
Ambergris / Dell
·
January/2010
–
Present
Responded to customer inquiries via phone, email, and chat. Resolved service, order, billing, and account-related issues. Processed orders, returns, refunds, and exchanges accurately.