VA / Lead Gen / Trainer / Team Lead / Customer Service

Verified

$8/hr

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Outline

Looking for Full-Time work (9 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

Professional with more than 10 years of combined Recruitment, Training, Lead Generation, Customer Service, Sales, and Leadership experience.

Skills & Experience

Skills

Customer service 5-10 Years

training and Developing 2-5 Years

Escalations 2-5 Years

Human Resources > Recruiting 2-5 Years

Experience highlights

Virtual Assistant / Recruiter

Freelance · October/2023 – /

Supported business operations and client account management.
Managed client requests, work orders, and project coordination.
Generated new business opportunities through networking, referrals, and outreach.
Conducted client consultations to identify marketing goals and requirements.
Recruited qualified candidates through multiple sourcing channels.
Conducted pre-assessment interviews and candidate evaluations.

Process Trainer

IGT Technologies Philippines · April/2022 – Present

Facilitated onboarding and process training for Travel Consultants.
Delivered refresher and upskilling programs for existing employees.
Evaluated employee performance and training effectiveness through assessments and reviews.

Senior Technical Recruiter

Gabtech Global · April/2021 – Present

Sourced and screened technical candidates for client requirements.
Conducted qualification interviews and coordinated hiring activities.
Managed applicant records and recruitment pipelines.

Senior Recruiter III (Project Based)

PSG Global Solutions · October/2020 – Present

Recruited qualified candidates through multiple sourcing channels.
Conducted pre-assessment interviews and candidate evaluations.
Maintained ATS records and prepared productivity reports.

Team Lead / Process Trainer / Talent Acquisition

Tonkin Co. · August/2016 – Present

Led and coached customer service teams to achieve performance goals.
Conducted training, evaluations, and performance improvement initiatives.
Managed recruitment activities including sourcing, interviews, assessments, and onboarding.
Resolved escalated customer concerns and service issues.

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