Skills
Office and Administration > Microsoft 365
1-2 Years
Customer Support > Technical Support, Data Entry
1-2 Years
Technology Proficiency
1-2 Years
Team Collaboration Skills
1-2 Years
Office and Administration > Organization> Problem Solving> Attention to detail
1-2 Years
Office and Administration > Problem Solving
1-2 Years
Technical support
1-2 Years
Experience highlights
Executive Assistant
Workplace Safety Screenings
·
February/2021
–
Present
Acting as a communication liaison, the role serves as the primary point of contact between clients and internal teams, facilitating clear communication and promptly addressing any concerns or issues that may arise. Furthermore, effective problem-solving skills are crucial in identifying and resolving scheduling conflicts or service gaps, providing innovative solutions that enhance overall client service delivery.
Executive Virtual Assistant
Coro Foods
·
October/2020
–
Present
Working with this company as a VA with Shopify orders plays a crucial role in streamlining e-commerce operations and enhancing customer satisfaction. We manages order processing by monitoring incoming orders, ensuring accuracy in fulfillment, and coordinating with suppliers and shipping partners to ensure timely delivery. We handle customer inquiries related to order status, returns, and product availability,
Executive Virtual Assistant
AirBnb
·
May/2020
–
Present
As virtual assistant working in this field I play a pivotal role in ensuring smooth operations and exceptional guest experiences. This profession manages various administrative tasks, such as responding to guest inquiries, coordinating bookings, and handling reservations efficiently.
Customer Service Representative
CarID
·
November/2019
–
Present
As a customer representative in the auto parts industry, the role involves providing exceptional service and support to customers seeking automotive components and accessories. This profession serves as the first point of contact, addressing inquiries via phone, email, or in-person, and guiding customers through the selection process to ensure they find the right parts for their vehicles.
Technical Support
QuickBooks
·
May/2018
–
Present
In the role, I will focus on several key responsibilities to enhance user experience with QuickBooks. First, I will troubleshoot and resolve user issues related to software functionality, including errors, system performance, and data discrepancies.
