Admin/Office Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a reliable and detail-oriented professional with experience in administrative support, office operations, data entry, invoice processing, vendor coordination, and customer service. I have hands-on experience using QuickBooks Online, Buildertrend, Microsoft Office, and Google Workspace to manage records, organize documents, track expenses, file tax forms, and process payroll.

I am organized, adaptable, and committed to completing tasks accurately and on time. I communicate well with clients, vendors, and team members, and I can work independently with minimal supervision. With my background in business administration, office assistant and customer service, I am confident in my ability to provide reliable support and help keep office operations running smoothly.

Skills & Experience

Skills

Microsoft 365 Administration 1-2 Years

Accounting > Banking 2-5 Years

Professional Services > Management Services > Sales Management 2-5 Years

Payroll Processing 5-10 Years

~Data Entry 5-10 Years

- Customer Service 10+ Years

Accounting > Bookkeeping > QuickBooks Online 5-10 Years

Documentation Management 5-10 Years

Customer Service>Sales 5-10 Years

Experience highlights

CS Specialist - Independent Contractor

Upwork · August/2026 – /

Independently respond to customer inquiries and facilitate issue resolution. Coordinate with stakeholders including QA, calibration, and operations teams. Maintain project documentation and record customer interactions.

Biller / Payroll Specialist

Infinite Love Homecare · January/2026 – Present

Contact caretakers to arrange schedules, contacted family members for verification, reviewed compensation, verified requirements, ensured accurate hours for payroll processing.

Virtual Office Assistant

Dynamic Windows System · October/2025 – Present

Prepared and processed invoices and payment requests using QuickBooks Online and Billertrend. Followed up with clients and vendors. Maintained records and assisted with document management.

Inbound Sales Management Analyst

Accenture · November/2024 – Present

Monitored KPIs and reported sales performance data. Coached agents to improve sales techniques and product knowledge. Analyzed customer needs and provided appropriate solutions.

Cross-Skill Specialist II

JPMorgan Chase & Co. · December/2021 – Present

Handled inbound customer inquiries on banking products and transactions. Met performance metrics for call quality, resolution time, and satisfaction. Collaborated with teams on complex concerns.

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