Skills
Customer Support > Healthcare
5-10 Years
Customer Support > Insurance > Dental Insurance
6 Months to 1 Year
Customer Support > Sales Support > Lead Generation
1-2 Years
Retention Specialist
1-2 Years
Customer Support Ecommers
2-5 Years
Experience highlights
E-commerce Account Manager
Freelancer.com
·
August/2021
–
Present
As an email support representative for this account, I handled data scraping and lead generation to boost potential customer outreach by 15%, delivered high-quality customer service with a 98% satisfaction rate, ensured process compliance leading to a 20% increase in efficiency, and managed online reputation to strengthen brand image.
