Outline
Looking for Part-Time work (5 hours/day) at $8/hour
Associate Degree
English proficiency Fluent
Professional Summary
I am a reliable, detail-oriented, and hardworking professional with a strong commitment to providing excellent administrative and customer support. I am proficient in Microsoft Office, Google Workspace, internet research, data entry, email management, and online communication tools. I am a fast learner who adapts quickly to new systems and enjoys solving problems efficiently.
I have excellent written and verbal English communication skills and can work independently with minimal supervision while meeting deadlines. I value professionalism, integrity, and continuous learning, and I am eager to contribute to a company's success by delivering accurate, organized, and high-quality work in a remote environment.
Skills & Experience
Skills
Experience highlights
As a Customer Sales Representative at AFNI, I provided exceptional customer service while identifying sales opportunities and recommending products and services that best met customers' needs. I handled inbound and outbound customer interactions, resolved account-related concerns, explained product features and pricing, and guided customers through the purchasing process. I focused on delivering a positive customer experience while consistently meeting sales and quality performance goals.
Key R
As a Customer Service Representative at ResultsCX, I supported members of a healthcare account by providing accurate information about health insurance benefits, eligibility, claims, provider networks, billing inquiries, and prescription coverage. I handled a high volume of inbound calls while ensuring every interaction was professional, empathetic, and compliant with company policies and healthcare privacy standards.
Key Responsibilities:
Assisted members with benefit, eligibility, claims, an
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