Skills
Good communication, problem solving, attention to detail, and resourefulness.
2-5 Years
Experience highlights
LegalZoom Business Compliance Specialist
VXI Global Solutions
·
July/2024
–
Present
As a Compliance Specialist at LegalZoom, I served as a trusted advisor to business owners, guiding them through complex compliance processes with professionalism and precision. I conducted comprehensive risk assessments to identify areas of non-compliance, recommended corrective actions, and ensured timely submission of critical documents such as Annual and Biennial Reports, BOI reports, and EIN filings. By utilizing my strong communication skills, I educated clients on compliance requirements.
AT&T Sales and Customer Service Representative
VXI Global Solutions
·
September/2023
–
Present
As a Customer Support Specialist at AT&T through VXI Global Solutions, I excelled in delivering high-quality customer service while consistently achieving sales goals in a fast-paced environment. I managed high volumes of inbound calls, resolving complex issues such as billing disputes and technical concerns while identifying opportunities to upsell products and services. Leveraging advanced CRM tools, I tracked customer interactions, analyzed their needs.
