Customer Service Representative

Verified

$4/hr

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Outline

Looking for Freelance work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

My name is Laica, and I am excited to introduce myself as a dedicated professional with extensive experience in General Virtual Assistance, Email/Chat

Skills & Experience

Skills

Customer Support > Chat Support 2-5 Years

Office and Administration > Data Entry 2-5 Years

Virtual Assistance 2-5 Years

Experience highlights

Customer Service Representative

Shoplet.com - Amazon Seller · March/2020 – Present

WORK RESPONSIBILITIES:
Respond promptly to customer inquiries and
concerns via phone, email, or chat.
Resolve customer issues and complaints effectively
and efficiently.
Maintain accurate records of customer interactions
and transactions.
Escalate customer issues to the approp

Account Processing Assistant

CASI Research · March/2017 – Present

WORK RESPONSIBILITIES:
Assisted with data entry, file organization, and
project management, contributing to efficient
workflow and data integrity.
Providing support to my colleagues to achieve and
finish the project within the deadlines.
Monitoring incoming projects to process and submit
earlier or within the deadline.
Insuring reports are accurate based on the client's
expectations to avoid contentions

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