Skills
Customer Support > Sales Support
2-5 Years
Marketing > Content Creation > Social Media Content Creation
6 Months to 1 Year
Experience highlights
Sales Specialist | Virtual assistant
Concentrix
·
October/2020
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Present
I handle multiple live chats, assisting customers to place an order online, recommending the best product for the customer's need, scheduling appointment, closing sales and providing next steps. I also got the Sales Specialist for the year 2022.
Local Listing Manager
Sweet IQ
·
January/2019
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Present
I post and manage locations, constantly checking and updating information for businesses, checking and updating other related data online and checking all social media platforms.
Team Leader
Celertel Contact Services
·
September/2017
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Present
I devise sales strategies, evaluating sales team performance, assigning task and providing support, creating end-of-day, week-to-date, month-to-date reports and conducting pre-shift and post-shift huddles
Back Office
Tech Mahindra Ltd.
·
May/2016
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Present
As a Back Office, I assure that all customer data is correct and I also add customer profiles from time to time.
