Skills
Workflow AI Automation
Less than 6 Months
API Integration & Scripting
Less than 6 Months
CRM & Marketing Automation
Less than 6 Months
Data Management:
Less than 6 Months
Other
6 Months to 1 Year
SOFT SKILLS
Less than 6 Months
Experience highlights
AI Automation Specialist
Freelance
·
October/2024
–
/
• Designed and deployed AI-enhanced automation systems using n8n for workflow orchestration.
• Managed cloud deployments on
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• Developed AI prompts for content generation integrated with Google Sheets.
• Collaborated on open-source contributions via GitHub with CI/CD pipelines
Sales and Project Manager
Thorns and Thistles Agricultural Trading
·
January/2020
–
Present
• Oversaw government bidding projects, ensuring full compliance with regulations.
• Managed end-to-end sales operations and project delivery.
• Built strong client relationships and negotiated contracts, driving sales growth.
• Drove sales growth through competitive pricing and strategic execution.
Technical Support Specialist
Sykes Asia Incorporated Verizon Telecommunications
·
November/2012
–
Present
• Served as Escalation POC for complex repair and billing issues, ensuring fast resolution.
• Remotely configured and provisioned broadband and Ethernet services.
• Performed logical builds on routers, switches, and other network devices.
• Provided Tier 2 technical support for broadband and Ethernet issues.
• Utilized test equipment, monitoring tools, and diagnostic platforms for remote troubleshooting.
• Coordinated with field technicians for on-site support when required.