Skills
Customer Support
5-10 Years
Office and Administration > Administrative Support
5-10 Years
Canva design
5-10 Years
Experience highlights
Business Owner, Cake Decorator
CakeLove by Tin&Pau
·
February/2015
–
Present
-Managed client communication, scheduling, finances,
and daily operations for a custom cake business.
-Oversaw inventory, supplier coordination, and
recordkeeping to maintain smooth business operations.
Customer Service Specialist
JP Morgan Chase
·
September/2009
–
Present
-Handled customer inquiries on accounts, payments, and
disputes while promoting relevant banking products.
-Maintained accurate records and consistently met quality,
sales, and efficiency targets.
Customer Service Specialist
Washington Mutual Bank
·
June/2007
–
Present
Handled customer inquiries regarding accounts,
payments, and disputes while ensuring accuracy and
compliance with company policies.
Recruitment Officer, Payroll Assistant
Bulacan Bottling Corporation
·
May/2004
–
Present
-Assisted with employee documentation, onboarding, and
record management while maintaining confidentiality
and accuracy.
-Supported daily HR and administrative tasks including
scheduling, data entry, and internal communications.