Outline
Looking for Full-Time work (10 hours/day) at $6/hour
Associate Degree
English proficiency Fluent
Professional Summary
Skills & Experience
Skills
Experience highlights
Specialized in managing escalations and facilitating communication between internal teams, healthcare providers, and pharmacies regarding patient orders for GLP-1 medications. Responsible for addressing patient inquiries and concerns with empathy and accuracy, processing medication subscription renewals and refills, and handling inbound calls to ensure timely resolution and continuity of care. Played a key role in streamlining
Served as a Subject Matter Expert for Healthfirst, a leading health insurance provider for New Yorkers. Specialized in guiding customers through the insurance renewal process and conducting eligibility assessments to determine the most suitable coverage options based on individual needs and regulatory criteria. Played a key role in ensuring compliance, improving customer understanding, and supporting seamless enrollment experiences.
Conducted outbound calls to prospective customers interested in transitioning to solar energy. Scheduled appointments with energy consultants to provide tailored insights into solar benefits, installation processes, and cost-saving opportunities. Played a key role in educating clients, generating qualified leads, and supporting the company’s mission to promote sustainable energy solutions.
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