E-Commerce VA | Marketplace Ops

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi! I’m Juliessa, an e-commerce and operations professional with 8 years of experience in marketplace management, product sourcing, customer support, order fulfillment, supplier coordination, pricing, and daily operations.

I’ve managed around 70 active products, supported 8,000–12,000 guests monthly, and handled operations generating up to ₱6M–₱9M in monthly revenue during peak periods.

I’m organized, detail-oriented, highly teachable, and experienced with Excel, Google Sheets, Amazon Seller Central, and Shopify. My goal is to keep your operations organized, efficient, and running smoothly.

Skills & Experience

Skills

Process improvement 2-5 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 5-10 Years

Management 5-10 Years

Customer 5-10 Years

E-commerce Operations 5-10 Years

Product Management 2-5 Years

E-commerce Order Fulfillment > Order Entry > Order Processing 5-10 Years

issue resolution 5-10 Years

Vendor & Supplier Management 5-10 Years

Cross-functional coordination 5-10 Years

Supplier Negotiation 5-10 Years

Data Management & Operational Reporting 5-10 Years

Experience highlights

Business Development Manager

Viaje Philippines OPC · January/2024 – /

Managed 70+ products across marketplaces. Coordinated supplier pricing, availability, negotiations. Managed costing, pricing, discounts, profitability. Monitored orders, cancellations, invoices. Coordinated fulfillment across teams and partners.

Sales and Reservations Associate

Viaje Royale Tours & Events Services Co. · January/2018 – Present

Managed end-to-end reservations across 6 marketplaces. Processed 20-40 customer calls daily. Coordinated with suppliers on pricing and availability. Maintained booking records and prepared daily reports.

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