Skills
Email and Chat Support
5-10 Years
Customer Service Representative
5-10 Years
Trouble Shooting and Technical Support
2-5 Years
Inbound Call Center Agent
5-10 Years
Appointment Setting & Follow-ups
2-5 Years
Data Entry & Administrative Tasks
1-2 Years
Basic Graphic Design>Canva
2-5 Years
Order Processing & Fulfillment
1-2 Years
*Administrative Support -
2-5 Years
Experience highlights
Primary Teacher
AlHussan Education and Training (International Section)
·
October/2023
–
/
Teaching Mathematics to primary learners grades 1-6. Creating lesson plans, curriculum planning, and exam preparations. Managing classroom and student records as homeroom teacher.
Teacher I
Department of Education Philippines
·
September/2018
–
Present
Mathematics teacher for senior and middle school. Science teacher for grades 7-8. English teacher for senior high school. Module writer and Quiz Bee coach. Monitoring & Evaluation Coordinator and Bids & Awards Committee Chairman.
Customer Service Representative
Qualfon Philippines Inc
·
April/2009
–
Present
Handled inbound and outbound customer service, email support, and sales. Specialized in hotel reservations. Provided customer support across multiple channels.
