Skills
Communication Skills
1-2 Years
Scheduling and Coordination
2-5 Years
- Customer Service
2-5 Years
Office and administration, Customer Support, Email Management, Operation Assistant
2-5 Years
Record Keeping
2-5 Years
Document Management
1-2 Years
~Data Entry
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Team Collaboration
2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
1-2 Years
Project Management > Asana > Monday > Trello
Less than 6 Months
CRM Systems
Less than 6 Months
Google Workspace
2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
Operations Coordinator
Shopee Xpress
·
January/2026
–
Present
Coordinated parcel receiving, sorting, and dispatch operations ensuring shipment accuracy. Monitored daily shipment flow, prepared operational reports, and maintained accurate documentation and inventory records.
Technical Service Representative
Teleperformance
·
September/2023
–
Present
Handled high-volume inbound and outbound customer inquiries while maintaining professionalism. Efficiently resolved customer concerns and complaints in adherence to company policies and achieved high satisfaction ratings.
Front Desk Officer
Maco Municipal Hall
·
May/2020
–
Present
Managed front desk operations and greeted visitors professionally. Handled incoming calls, routed inquiries to appropriate departments, and maintained visitor logs and daily transaction documentation.
Administrative Assistant
Municipality of Maco
·
May/2019
–
Present
Provided administrative support through document preparation, filing, and records management. Assisted in coordinating office activities, meetings, and public service requests while maintaining organized filing systems.
