Inside Sales Representative

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Experienced and results-driven sales professional with over 6 years of experience in customer-facing roles, including almost 5 years in telesales and over 1 year in collections. My strongest area is B2C sales, with hands-on experience in upselling and cross-selling, outbound and cold calling, appointment setting, lead generation, and objection handling.

Throughout my telesales experience, I handled US, UK, and Australian campaigns, assisting both new and existing customers. I learned how to understand customer needs, build rapport, recommend suitable products and services, and identify opportunities to upsell and cross-sell additional products or services. I became comfortable handling different customer personalities, addressing objections, and helping customers find products that fit their needs while working toward sales targets.

Skills & Experience

Skills

Active Listening 10+ Years

Negotiation 5-10 Years

Inside Sales 10+ Years

Upselling and Cross-Selling 5-10 Years

Outbound & Cold Calling, Appointment Setting, CRM Management, Objection Handling & Persuasion, Market Research, Excellent Customer Service 5-10 Years

Office and Administration > Data Collection > Skip Tracing 2-5 Years

5-10 Years

Communication 10+ Years

Customer Relationship Management 10+ Years

Lead Qualification 5-10 Years

Objection Handling 5-10 Years

Collections 2-5 Years

Outbound Calling 10+ Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years

✔️Marketing > Appointment Setting 5-10 Years

Experience highlights

Inside Sales Representative - Outbound Cold Calling Telemarketing Specialist

Upwork · January/2025 – Present

Engaged existing customers through outbound and inbound calls for upsells and cross-sells. Managed objection handling and provided product recommendations to achieve sales targets.

Inside Sales Representative

Singtel · January/2019 – Present

Enhanced customer satisfaction by recommending tailored Singtel plans. Minimised objections through product explanations and met sales targets through attentive service.

Inside Sales Representative

Northstar Solutions Philippines Inc · January/2019 – Present

Assessed customer needs, recommended suitable plans and services, and built customer relationships while achieving sales targets.

Skiptracing/Collections Specialist

Transworld Systems Inc. · January/2015 – Present

Managed collections and skip tracing, contacted customers regarding outstanding accounts, verified information, and located customers with professionalism.

Cold Call Telemarketing/Warm Transfer/Appointment Setting Specialist

Starss International Technologies Inc. · January/2014 – Present

Executed outbound cold calls for DirectBuy, engaged potential customers, qualified leads, and scheduled appointments with interested prospects.

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