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Jehn Marie B.

Operations and Customer Support

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m someone who’s used to handling both operations and customer support, so I know how to keep things running smoothly while dealing with people from

Skills & Experience

Skills

Customer Support > Email Support and Data Entry 1-2 Years
Facilities Management, Report Writing & Documentation, Microsoft Office (Word, Excel, PowerPoint) 1-2 Years

Experience highlights

Email Customer Support
Upwork · January/2024 – /
Handled customer email support for health and wellness products by assisting with inquiries, order concerns, and providing product information and updates.
Customer Support Representative
DBPSC · March/2022 – Present
Provided customer email support by answering inquiries, assisting with concerns, and coordinating with different departments through phone calls to help keep operations smooth and customers updated.
Workshop operations and insurance coordinator
Toyota Taytay Rizal Inc. · August/2018 – Present
Worked as workshop operations and insurance coordination, helping manage vehicle concerns, processing insurance-related matters, and communicating with customers and different teams to keep things running smoothly.
Facilities Operations - Concierge
Santos Knight Frank Philippines · March/2016 – Present
Handled facilities operations and concierge tasks, including administrative work, pre-audit services, assisting guests and tenants, and coordinating daily concerns to help keep operations running smoothly.
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