Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I'm a dedicated and adaptable professional with experience in customer service, back-office operations, eCommerce, and administrative support. I'm skilled in handling customer concerns, coordinating orders and deliveries, managing product listings, processing transactions, and maintaining accurate records.
I'm also familiar with Google Sheets, MS Excel, QuickBooks, and ChatGPT. I'm a fast learner, detail-oriented, and driven to take on new challenges and continuously develop my skills.

Skills & Experience

Skills

Cusomer service 1-2 Years

Monday.com 1-2 Years

ChatGPT 1-2 Years

Asana 1-2 Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years

CRM > Salesforce 1-2 Years

Microsoft Products Less than 6 Months

Google Workspace Less than 6 Months

- Zoom Less than 6 Months

Experience highlights

Virtual Assistant

Baraka · June/2025 – Present

As an eCommerce back-office specialist for Amazon through
Ecomorse, I focus on creating and optimizing product listings,
crafting detailed product descriptions, and leveraging ChatGPT
to produce high-quality content for client products, enhancing
their visibility and search engine optimization (SEO).

Customer Service Representative

ECE Contact Centers · October/2025 – Present

I served as a back-office support specialist for Ashley Furniture
Industries’ retail operations and Nectar Sleep, where I managed
delivery scheduling, coordinated with customers and logistics teams,
updated order records, handled administrative tasks, and ensured
accurate documentation to facilitate seamless retail and fulfillment
operations.

Customer Service Representative

Inspiro Relia In. · August/2024 – Present

Oversaw seasonal ticketing accounts on StubHub and Viagogo,
which involved managing ticket listings, processing orders,
adjusting prices, and addressing customer inquiries. Maintained
smooth transactions and ensured compliance with marketplace
policies.

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