Accounts Management Manager

Verified

$20/hr

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Outline

Looking for Freelance work (5 hours/day) at $20/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Innovative, task-driven professional with 10+ years of professional experience in real estate administration, customer service, and accounts/title man

Skills & Experience

Skills

Customer Support 10+ Years

Office and Administration > Microsoft 365 10+ Years

Office and Administration > Data Entry > Encoding, Microsoft Suites, Google Documents, Chat Support, Inventory, Basic editing, Email 10+ Years

Office and Administration > Microsoft 365, Outlook, Excel, Word, Project, PowerPoint, Teams 10+ Years

Office and Administration > Admin Data Processing? > SAP 5-10 Years

Office and Administration > Documentation 10+ Years

Experience highlights

Customer Service Officer

Federal Land Inc. · February/2022 – Present

• Prepared and presented weekly and monthly report of status, updates, and concerns for discussion to the department head
• Prepared inter-office memorandum for new policies
• Prepared letter for sending out to external parties as necessary
• Handled escalated concerns from customer care representative in relation to loans and title transfer status of accounts
• Assigned to oversee the performance of the team based on the output of total number of titles released to the buyer and resolved conc

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