Skills
Customer Service Representative
2-5 Years
Chat & Email Support
2-5 Years
LEADERSHIP & MANAGEMENT
2-5 Years
Coaching > Training and Development
2-5 Years
Leadership
2-5 Years
Communication Skills
5-10 Years
Google Suite
5-10 Years
- Customer Service
5-10 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
Kustomer
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
2-5 Years
Customer Service>Sales
2-5 Years
Customer Service > Gorgias > Shopify
2-5 Years
Experience highlights
Customer Service Representative
Genemark Cabilan
·
January/2024
–
Present
Answer customer inquiries via phone, email, or chat. Provide product specialist information on sizing, materials, availability. Help customers navigate website and mobile app.
Trainer II
Concentrix
·
October/2019
–
Present
Facilitate training for new hires on processes and product knowledge. Design and improve training materials. Collaborate with Operations, Quality, and HR teams. Meet with clients on program updates.