Spanish and English

Verified

$10/hr

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Outline

Looking for Freelance work (9 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Strong problem-solving and critical thinking skills Ability to stay calm and professional under pressure Excellent communication in English and Span

Skills & Experience

Skills

Bilingual Communication (English & Spanish) Customer Service & Client Relations Problem-Solving & Conflict Resolution Adaptability 10+ Years

Experience highlights

Customer Service

VA SUPERHEROES · August/2024 – Present

Helps families search for and enroll in childcare programs nearby
Supports childcare providers with tools for.licensing,enrollment,billing and
payments,parent communication,attendance/check-ins,classroom management.
Works with governments and organizations to improve childcare access and
management systems. Tools, teams, excel,concierge, zendest,

Property Manager

Agency Boutiq/ Coltown · February/2022 – Present

Maintaining the property
Handling tenant issues
Collecting rent
Inspecting the property
Managing finances
Ensuring legal compliance
Coordinating maintenance/vendor
Tools: Asana, outlook, Boomea,Sonic Wall, VPN, Zoom, Remote Desktop, slack,whatsapp

Healthcare appointment setting

Easy Health · February/2022 – Present

Project Based
setting appointments with doctors' patients, calling those patients who visited our website. also, I work in an
elderly company called Simply Healthy Home assisting patients calling inbound. they were asking about their HMO coverage or
scheduling appointments with their doctors and nurses.
Tools. COnfluence, Easyhealth, F9, Sweldo,outlook, teams, sticky note,google chrome

Dispacher

Dispatcher Trucking Dispatcher · January/2020 – Present

Answering phone calls or messages from customer
Scheduling and assigning jobs or routes
Communicating with drivers, delivery personnel,
technicians, or emergency responders
Monitoring locations and progress using GPS or software
Handling delays, complaints, or emergencies
Updating records and reports/assigns loads and routes to
truck drivers. Tools , Titan, Excel, Google Map. Outlook Emai

Property Manager /Vendor

Real Page Company · December/2019 – Present

Process documents
Dealing with Property Management and insurance agencies
Using Salesforce, Genesis, and Pure Cloud Tools
Process Payments. Salesforce, Outlook,

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