Customer Support & Administrative Support Specialist

Verified

$6/hr

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Outline

Looking for Freelance work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Behind Every Great Business is a Stellar Support & Admin Expert—That’s Me!

With over 5 years in customer service and administrative support. Adept at handling client communications, managing schedules, processing data, and delivering excellent customer experiences. Strong multitasker with proven skills in problem-solving, documentation, and time management. Familiar with a wide range of remote tools and always ready to adapt and learn fast in dynamic environments.

Skills & Experience

Skills

Customer Support 5-10 Years

Office and Administration 5-10 Years

Office and Administration > Admin Data Processing? Less than 6 Months

Office and Administration > Time Management 5-10 Years

Medical Billing 1-2 Years

Experience highlights

Medical Billing Specialist

MedHealth Connect Outsourcing Inc. (MedWiz Pharmacy) Remote | 2023 – 2025 · March/2022 – Present

Managed patient billing and insurance claims with 98?curacy.
Verified patient data and reduced record discrepancies by 20%.
Ensured full compliance with healthcare billing standards.

Customer Care Agent

BBestank Manufacturing Corporation Philippines | 2021 – 2023 · June/2021 – Present

Handled customer inquiries daily across phone and email.
Resolved complaints and improved satisfaction ratings.
Maintained CRM records and reported customer issues for internal solutions

Customer Service Assistant

JO-ES Publishing House, Inc. Philippines · January/2016 – Present

Supported admin tasks: scheduling, document filing, email handling.
Assisted management in streamlining processes, improving workflow efficiency.
Provided consistent client support and order follow-ups.

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