Skills
Customer service, teamwork, multitasking, maintain professionalism, time management, I keep integrity in what I do.
2-5 Years
Team player, coachable
2-5 Years
Active listening, product knowledge, patience, adaptability, problem-solving
2-5 Years
Problem Solving and Critical Thinking
2-5 Years
Email Handling
2-5 Years
Active listening skills Communication skills Computer skills Interpersonal skills Problem-solving skills Time management skills
2-5 Years
Call Handling
2-5 Years
Research Skills, email management, adaptability, organization skill, time management
2-5 Years
Experience highlights
Guest Experience Representative
Smiles On Demand, Inc.
·
June/2020
–
Present
Respond to guest emails or SMS/chats for a vacation rental business in the US and assist them with their bookings, special requests, process extensions of their stay and making sure they are safe while in-house while they follow the house and state rules.
Branch Officer
World of Fun - Robinson's Place Dumaguete
·
September/2019
–
Present
Work hand in hand with the Branch Manager in leading the employees with the operations, help with recruitment and train new employees, assist with Customer Service, monitor gaming machines and do basic troubleshooting alongside our technicians.
Customer Service Representative
Teletech Dumaguete
·
November/2017
–
Present
Flex agent handling inbound calls and responding to emails.
Customer Service Representative
Teletech Dumaguete
·
November/2014
–
Present
Flex agent handling inbound calls and responding to emails.
