Systems Administrator

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A skilled IT professional with expertise in system administration, technical support, and social media, driving innovation and efficiency.

Skills & Experience

Skills

Technical support 5-10 Years

Social Media Manager 2-5 Years

Systems Administrator 2-5 Years

Experience highlights

SOCIAL MEDIA MANAGER / VIRTUAL ASSISTANT

LONDON REAL · July/2019 – /

Oversee the development, management, and strategic growth of a brand’s digital presence across multiple social media platforms. Additionally, provide remote administrative, technical, and creative support to the company’s staff, ensuring seamless operations. Responsibilities include email management, scheduling optimization, data entry, customer support, and social media coordination—enhancing workflow efficiency and overall organizational productivity.

DIALER ADMINISTRATOR/IT HELPDESK

THE CREDIT PROS · September/2019 – Present

Managed and maintained the company's VoIP and CRM software, ensuring optimal performance and
reliability. Served as a key member of the Technical Support team, providing comprehensive
troubleshooting, system configuration, and technical assistance to employees across the organization.

TECHNICAL SUPPORT ENGINEER

USGLOBAL LLC · January/2017 – Present

Provided high-quality customer service and technical support, addressing a wide range of computer-related
issues for customers across the United States. Specialized in troubleshooting hardware and software problems,
optimizing system performance, and ensuring seamless user experiences.

TECHNICAL SUPPORT ANALYST

FIVE9 CLOUD CONTACT SOFTWARE PHILIPPINES · August/2016 – Present

Executed the deployment, configuration, and troubleshooting of Five9 Cloud Computing Software,
ensuring optimal functionality, system stability, and seamless integration with existing infrastructure.

OPERATIONS MANAGER

TECHHUB PHILIPPINES · July/2012 – Present

Optimize workforce productivity and operational efficiency by addressing technical escalations and implementing
effective solutions. Ensure strict adherence to company processes, identifying and driving continuous
improvements across workflows, employee performance, and overall organizational effectiveness. Lead technical
training initiatives for new hires, equipping them with essential skills and system knowledge to enhance team
capabilities."

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