General VA | Real Estate Assistant | Tech Expert | Experienced CSR | Fraud Analysts

Verified

$10/hr

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Outline

Looking for Part-Time work (4 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I aim to secure a position as a General Virtual Assistant where I can utilize my strong organizational, communication, and multi-tasking skills to support business growth. Eager to contribute to the success of a dynamic company by offerring efficient administrative support and helping strealime day-to-day operations.

Skills & Experience

Skills

Customer Support 5-10 Years

Real Estate 1-2 Years

Office & Administration > Customer Service 5-10 Years

Customer Support > Technical Support, Data Entry 5-10 Years

Experience highlights

Technical Support Experts

Asurion Philippines · March/2024 – /

Provide first-line support for various smart home devices (e.g.,
connectivity,software updates,hardware troubleshooting).
Guide customers through diagnostic steps to identify and resolve issues
remotely.
Collaborate with internal technical teams for escalations and advanced
troubleshooting.
Address customers concerns related to device performance,insurance
claims,and policy coverage.
Identify opportunities to cross-sell or upsell insurance plans based on
customer needs .

Property Management and Admin Assistant

Stafflink Philippines, Inc. · May/2024 – Present

Mar 2024 – Nov 2024
Process lease agreements ,manage client’s CRM i.e (Airtable),renewals,
and ensure that all paperwork is accurate and up-to-date.
Maintain accurate records of tenant accounts, expenses, receipts and
other financial data.
Using property management software (Property Tree/Property Me,
Core Logic/RP Data , IRE,Docusign) to manage tenant information, work
orders, and financial records.

Personal VA

AgentSync · April/2024 – Present

Administrative Support ,Client Service,Marketing & Listing Support,Transaction Coordination and Data Entry & CRM Management

Fraud Analysts

Concentrix CVG Philippines, Inc · August/2022 – Present

Monitoring customer accounts, transactions, and payment systems to
identify unusual or suspicious activity.
Conducting due diligence in accordance with banking policies and legal
requirements.
Staying up to date on emerging fraud schemes, cybersecurity threats,
and industry best practices.

Customer Service Representative

IQOR Philippines · July/2016 – Present

Handle inbound/outbound customer care calls, billing transactions and
support technical issues.
Diagnosing and troubleshooting customer issues to offer appropriate
solutions.
Deliver extraordinary customer service in a vibrant fast-paced .

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