Collections and Customer Service Representative

Verified

$8/hr

Message Bookmark

Outline

Looking for Part-Time work (6 hours/day) at $8/hour

High School Diploma

English proficiency Conversational

Professional Summary

Collections Specialist and Customer Service Representative with over 3 years of experience in collections, customer service, and sales. Experienced in handling delinquent accounts, high-volume outbound calls, payment arrangements, customer concerns, and difficult conversations. My strengths are communication, negotiation, problem-solving, and customer handling. I’m adaptable, goal-oriented, a fast learner, and comfortable working with targets while maintaining quality and professionalism.

Skills & Experience

Skills

collection customer service 2-5 Years

Account Management, Data Entry, Retention, Sales, Payment processing. Billing. Email and Chat Support. 2-5 Years

Office and Administration > Data Collection > Skip Tracing 2-5 Years

Account Management 2-5 Years

~Data Entry 2-5 Years

- Customer Service 2-5 Years

Collections 2-5 Years

Customer Support > Chat Support >Technical Support 1-2 Years

Complaint resolution 1-2 Years

Experience highlights

Collections Officer - Strategic Collections

Emapta Versatile Service · February/2026 – Present

Collections Representative

Travel and Leisure · September/2024 – Present

Managed international collection calls across multiple time zones. Performed skip tracing, negotiated repayment plans, and ensured compliance with calling regulations.

Collections Agent

Capital One Auto Finance · May/2023 – Present

Conducted inbound and outbound collection calls, negotiated payment plans, assessed customer financial circumstances, and maintained system documentation.

Customer Service Representative - TMobile

Alorica · March/2022 – Present

Handled escalated complaints with resolution focus. Managed 100+ calls daily, provided technical support, troubleshot software issues, and delivered step-by-step guidance.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In