General Virtual Assistant/ Cold Caller

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Seeking a career with progressive organization that provides an opportunity to capitalize my skills
and abilities.

Been with the BPO industry for more than 5 years, and a 3month cold calling experience .. Looking for a WFH job since i do have an 8month old baby

Skills & Experience

Skills

Customer Support > Technical Support, Data Entry , typing, administration , 5-10 Years

Experience highlights

Cold caller

Insync Marketing · July/2024 – Present

Making an outbound calls to clients to ask about their Health insurance.

Billing support/ Floor Support/ retention agent

Transcom Bacolod · August/2023 – Present

I was first hired as a Billing Support and then after 2 months i was promoted to as a
SME(subject matter expert)after 7 months i was transferred again to Retention.
The job involves helping customers find bundle plans or packages to renew contracts or lower their
bills, explaining the reasons for increased bills, and creating accounts for services like cable, internet,
landline, home security, and mobile
FLOOR SUPPORT
•We do the knowledge check and pulse check on agents about the products and se

Bank representative

Teleperformance Bacolod · March/2022 – Present

Answering call from customer and helping customer to process a new debit card. And also helping
them to dispute any charges.
I’m under a BANKING Account which was CITIBANK, and was a customer service support for more
than 7 months

Customer service associate

IQOR (Talisay) · August/2021 – Present

Answering call from customer and helping customer to buy a load, As well us adding service.
I’m under a TELCO Account which was METRO By TMOBILE, and was a technical support for more
than a year.

Technical support representative

The Results Companies · May/2019 – Present

Answering call from customer and helping them on their technical issues.
I’m under a TELCO Account which was COMCAST, and was a technical support for more than 2 years

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